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Gravity Interactive Inc, a leader of the online game industry, is currently seeking energetic and highly reliable individuals for Part Time Customer Service Positions at its Marina Del Rey office in California for all its current game titles.
Part Time Customer Service Representative
Position Description:
1. Responsible for resolving users` inquiries, disputes, complaints and ensuring users satisfaction
2. Document and update requests for support to come up with the resolution.
3. Act as a liaison between users and various internal departments
4. Provide technical support to end users on game and other related issues
5. Must be able to work in a fast-paced but supportive environment
6. Requires strong attention to detail & follow through on User issues
Part Time Qualifications:
1. Strong verbal and written communication skills
2. Previous customer service experience and a commitment to superior customer satisfaction.
3. Team-oriented professional work attitude with the ability to work independently
4. Able to deal with high stress.
5. Familiarity with PC gaming and MMORPGs.
6. Strong organizational and time management skills.
7. Open and flexible schedule including 3rd shifts and afternoon shifts.
8. Local candidates only
Qualified Candidates please send your cover letter, resume, salary history/requirement in MS Word Format and email to: employment@ragnarokonline.com
Thank you for your cooperation,
iRO GM Team
Gravity Interactive, Inc.
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