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We have gathered the most commonly asked questions by our users.
Ragnarok - Support - Customer Service/FAQ
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Enter your question and we will supply the best matching answer.
237. I cannot access my account and I am very sure I entered my password correctly.
236. The confirmation link does not work in the email I got in my Hotmail account.
233. When patching I get `Failed To Connect To File Server`. Help!
232. I get an Add-On patch or add-on patch message prompt when trying to update.
231. How can I protect my account against hackers / create a secure password?
230. How do I identify a GM character in-game?
229. Why do I get Sprite Errors?
228. Why is my screen turned sideways / rotated?
226. I received a Ragnarok Error Handler Prompt (Client Crash), what now?
224. How do I update my hardware drivers?
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