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Ragnarok - Support - Customer Service/FAQ
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When I patch, I get an error message: Failed to write file, Ragexe.exe |
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===PROBLEMS===
When the user launch the Ragnarok Online patch client, they get an error dialog box after loading a few patch files:
Failed to write file, Ragexe.exe
===SOLUTION===
This issue is caused by incorrectly set NTFS disk security permissions or the files were made to be READ ONLY.
If you are running Microsoft Windows Vista, please see the following FAQ entry to resolve the issue:Does Ragnarok Online work on Microsoft Windows Vista?
If you are encountering this error message and are not running Microsoft Windows Vista, please make sure of the following:
- You are logged in with appropriate permissions to run Ragnarok Online.
- The files and the Ragnarok Online folder is not set to READ ONLY in the folder or files Properties setting.
- You have the appropriate NTFS disk security permissions to Read & Execute, Write, Modify, and List Folder Contents.
- Please make sure that you have enough free disk space to install the patch.
If you encounter any further issues, please feel free to contact the Tech Support section of the GM Mailing Service for further assistance.
iRO GM Team
Gravity Interactive, Inc. |
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