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March 10: Maintenance updates!
March 10th marks the beginning of our St Patricks day event!

Please help us find O'Reilly! Event runs until March 31st
If we meet our goal of number of Coins gathered and turned in, then PlaySpan will sponsor a week long double exp event from April 1-7th!
We have 2 new Kafra shop headgears, available from March 10 - 31st.
  • The Clover In Mouth, can only be obtained from the Kafra Gals.
  • The St Patricks hat is the same hat you earn by doing the Quest, but if you need more hats, or don't want to do the quest, then you can get it from the Kafra gals.
The Turnin quests are available until March 17th.
  • Anubis Spawn went from being doubled to Trippled in Sphinx 4
  • The other maps keep the same double->triple spawn implemented last week.
  • Vanberks are highly spawned in Rachel Sanctuary 1, Isilla are highly spawned in Rachel Sanctuary 2. Go in and out of the portal until you arrive at your destination floor.
  • Premium server rewards were multipled by 1.5x to bring it up to what normal monster slaying would accomplish.
  • Baby Dragon Hat will increase the reward from 85% -> 100% and give the option of combining the exps into just base or job at your choice.
  • Further the Eden Group teleporter will send you to the event map if you have the Baby Dragon Hat .
  • Dragon hat turnin reward will now work if you have the Dragon hat on your head OR in your inventory.
Indoor maps will not allow Cultivate plan anylonger to avoid certain bugs that came up in cases.
Dead Branching should be disabled on the event maps

Upcoming weeks we will begin testing Brasilis on Sakray. Free2Play is around the corner as it is in testing with the Development team currently. Our party balancing requests is also in the works with the Development team as well, once we get F2P and Brasilis done the concentration will become Renewal updates again.

Also plans for Sakray include USRC training starting as soon in April as we can. So start getting your team together for USRC (Late May). The winning team of USRC will represent us in August at RWC in Seoul Korea!

Mobile payment option is now available!
On March 9, 2011 we have implemented an easy new way to purchase WarpPortal Energy via your Mobile Phone. Our "Paymo" (Pay Mobile) is brought to you by Boku. You can utilize this payment option all around the world and the payment will go onto your Mobile Phone Bill!

The cost is calculated on your current location, and will fluctuate as the exchange rate updates between your currency and USD. This is normal, but should be a reasonable option of payment for those without Credit Cards or access to Game Cards.

To try it out:
Login to the WarpPortal,
Navigate to the "Power UP page"

Choose your payment amount, please understand that the local exchange rate may influence the cost of the payment. Further, certain carriers will not allow higher purchase amounts for their customers, but most carriers will allow the lower payment amounts.

Input your phone number for your mobile phone, and a text message will be sent to you.

Time Change Forward this Sunday!
This coming Sunday morning is the begining of the Daylight savings time for us and many of our players. During this time we pretend we are Cronos and move time forward 1 hour. So at 2am Sunday March 13 becomes 3am.

This means you lose an hour of sleep and potentially an hour off of any game timers you have running. We advise players to not activate timer based Item Mall items after midnight until the time change has occurred. We will do in-game announcements of course to let you know when it is happening.

Ragnarok will need to have a server restart to avoid corruption of subscription data. Ragnarok will be put under maintenance for ~ 15 minutes starting at 1:55am PST Sunday, and will come up at 3:10am (15 minutes later).

We will have full announcements describing when the restart will be then. Please get your treasure early guild leaders, else you'll have to wait for the GM team to restore next week.

WarpPortal Passwords have been updated
Greetings WarpPortalites,

As of Tonight February 25th, we have updated all WarpPortal passwords. This means to login to the WarpPortal you will need to use the "Forgot Password?" link that appears on the login page. You will need to have access to the WarpPortal email address. This will send an email to you with a link that allows you to type a new password.
If you would like a visual guide please view the Knowledge Base Article

Today we had an attack on the forums, and while all evidence points that there is no user information leak, and the fact that there is no payment or game info stored at all on the Forums; we would rather over react than under react with this incident. In our efforts to ensure the maximum security possible we have updated your passwords for your WarpPortal account, but the game account passwords remain unchanged.

We will bring up the forums as soon as we have updated and completed any fixes that are necessary to continue having the best user experience and security possible with the forums.

When updating your password please use a NEW, STRONG password that is at least 6 characters with numbers letters and symbols to maximize the security of the password.

If you have questions or need assistance updating your password, please contact our Customer Service team.

Thank you for your understanding
WarpPortal Team

ISP maintenance notice
We have been made aware of several important ISP work plans that may have an impact on network performance for all our titles and Websites. Our ISP has recognized a possible issue with their routers that run their backbone network lines, and are taking steps to fix the problem in an orderly and quick fashion to prevent a bad degradation in service or disconnection down the road.

Where we fit in this plan is any router that is updated must be taken down for 3 hours or so, which makes traffic reroute to other routers so the network traffic continues. When such rerouting is done it usually is accompanied by a change in traffic speed because of the longer route and possible capacity issues with the new route. Furthermore if that router is very close to our servers it is possible no route is available and we will be "blacked out" while the update is taking place.

Our ISP plans on doing these ISP maintenances through February. Many of you may have noticed a network drop late January, that was the symptom that started the ISP investigation and plan to fix it before it happens again. Below are the known ISP maintenances that have the best chance of directly affecting our service availability.
  • February 9 : 2am - 5am Possible Black out, and/or suboptimal routing (Latency)
  • February 21 : 2am - 5am Possible Black out, and/or suboptimal routing (Latency)

Please note that during February there is a strong liklihood of intermittent problems in the morning hours due to these updates taking place throughout our ISP network.
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