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ISP maintenance notice
We have been made aware of several important ISP work plans that may have an impact on network performance for all our titles and Websites. Our ISP has recognized a possible issue with their routers that run their backbone network lines, and are taking steps to fix the problem in an orderly and quick fashion to prevent a bad degradation in service or disconnection down the road.

Where we fit in this plan is any router that is updated must be taken down for 3 hours or so, which makes traffic reroute to other routers so the network traffic continues. When such rerouting is done it usually is accompanied by a change in traffic speed because of the longer route and possible capacity issues with the new route. Furthermore if that router is very close to our servers it is possible no route is available and we will be "blacked out" while the update is taking place.

Our ISP plans on doing these ISP maintenances through February. Many of you may have noticed a network drop late January, that was the symptom that started the ISP investigation and plan to fix it before it happens again. Below are the known ISP maintenances that have the best chance of directly affecting our service availability.
  • February 9 : 2am - 5am Possible Black out, and/or suboptimal routing (Latency)
  • February 21 : 2am - 5am Possible Black out, and/or suboptimal routing (Latency)

Please note that during February there is a strong liklihood of intermittent problems in the morning hours due to these updates taking place throughout our ISP network.

Bunny Box!
The Lunar New Year has started, and there are Bunnies, Bunnies everywhere.

Available from February 3rd until February 17th, this Bunny Box is sure to have something intriguing inside!

Purchase from the Special "Bunny Box Sellers" in Prontera or Payon, and ask the Bunny Box opener to assist you in getting your prize!

Class A 1x Party Hard Pack
Class A 1000x Marvelous Medal
Class A 1x Princess Knife
Class A 2x Mystical Card Album
Class A 1x Ninja Scroll

Class B 8x HE Battle Manual
Class B 8x HE Bubble Gum
Class B 1x Chocolate Donut in Mouth
Class B 1x Blank Eyes
Class B 1x Twin Red Ribbon

Class C 1x
Spirit Auger
Elven Ears
Class C 1x Moon Rabbit Hat
Class C 30x HD Elunium
Class C 30x HD Oridecon
Class C 1x Lunatic Hat
Class C 1x Power of Thor

Class D 1x Slot Coupon
Class D 1x MVP Hunting Box
Class D 8x
Party Assumptio Scroll
Party Blessing Scroll
Party Agility Up Scroll

Class D 5x
Tasty Pink Ration
Tasty Whte Ration
Military Ration A
Military Ration B
Military Ration C
Lucky Box Vender
Lucky Box Opener

MVP Hunting Box Contains 3 Convex Mirrors, Insurance, Token of Siegfried and 2 HE Bubble Gum. All old MVP Hunting Boxes are updated with these new contents.
Mystical Card Album : Contains 1 Random Miniboss card
HD Elunium and HD Oridecon: Can be used in Payon by "Mighty Hammer" to attempt a safe upgrade on Gear that is +7 , 8 or 9, failure results in 1 level degrade.
Ninja Scroll
A scroll used by Ninjas to cast spells.
Increase Matk 1%.
Class : Headgear
Location : Lower
Defense : 0
Weight : 20
Required Level : 1
Jobs : All
Twin Red Ribbon
A red ribbon with a white flower. It makes girls prettier.
MSP + 30, MDEF + 3.
Decreases 20% of all physical damage for 2 seconds with low chance when physically attacked.
However, MDEF decreased 20% for 2 seconds.
Decreases 20% of all magical damage for 2 seconds with low chance when magically attacked.
However, DEF decreased 20% for 2 seconds.
Class : Headgear
Defense : 6
Location : Upper
Weight : 20
Required Level : 30
Jobs : All
Blank Eyes
A special item that makes its wearer look absent-minded.
Class : Headgear
Defense: 0
Location: Middle
Weight : 10
Jobs: All
Lunatic Hat
A hat molded out of Lunatic Fluff.
Luk +3, Critical Rate +5%
Increases damage to plant type monsters by 20%.
Class : Headgear
Defense: 2
Location : Upper
Weight : 30
Required Level: 1
Jobs : All
Chocolate Donut
Chewing on this chocolate ring-shaped fried cake will make you happy.
MaxHP +100.
Recover 1 HP every 10 seconds.
Class : Headgear
Defense : 1
Location : Lower
Weight : 5
Required Level : 1
Jobs : All
Princess Knife
A beautiful Dagger that is rumored to have been used by an ancient princess to protect herself.
All Stats +1.
Attack: 84
Weight: 40
Weapon Level 4
Required level: 1
Jobs: Swordsman, Merchant, Thief, Mage, Archer, Ninja, Soul Linker classes.

Spiritual Auger
A special item that Olivia in Payon can use to try to slot Elven Ears!
If she fails or Succeeds both the Elven Ears and the Spiritual Auger will be consumed.
Payon 146 63

Auger can Be Traded and Stored only.
Slotted Elven Ears CANNOT be moved off of an account. So be sure you attempt slotting on the account you want the Slotted Elven Ears on.

Party Hard Pack = This pack is filled with goodies to last for 2.5 hours of high efficiency leveling.
Contains the following items
10 High Efficiency Battle Manuals
10 High Efficiency Bubble Gum
50 Blessing Scrolls
50 Increase Agi Scrolls
50 Assumptio Scrolls
10 Token Of Siegfried
5 Life Insurance
200 Giant Fly Wing

Password updating notice
On February 8th around 5pm we will be updating any password that is over a year old.

We did this in October to start a clean slate when it comes to account sharing and any other account compromise that may have occurred to the RO accounts. Since then 10,500 accounts have changed the passwords back to ancient, potentially compromised passwords.

Each time a player has their account logged into and damaged by surprise, it causes numerous issues. Of course the emotional and the game play effects are very high, and then the time it takes the CS team to research and perform whatever assistance we can. In the best of cases it is just time spent, and the player is back to neutral, but the worst case scenario can be there is nothing possible to assist and the player is left with an account that is damaged because of their negligence.

We do NOT like leaving players in a damaged state, but we have to draw a line somewhere of personal responsibility for the account information well being. With that in mind we are going to perform these password changes.

We are emailing all accounts that fit the criteria of using really old passwords on the accounts with what is going to happen on February 8th, and how to fix it.

If you want to change the password yourself so you do not have it changed for you, or you are deciding to take an active role in your account security, then please login to the WarpPortal, -> and edit the game account and change the password. We also have a Knowledge base article for this information as well.

I know there are several questions as to how an account can be compromised, so here are the vectors that we have noticed most often.
  1. Account sharing in the past
  2. A keylogger of some sort
  3. Phishing websites, tricking you into releasing information
  4. Really old passwords being bruteforced over a long period of time
  5. Man in the middle attacks (colleges, podunk ISP, Lan party, lan cafes)
The groups that seem responsible for the recent reports seem to be gold selling sites, they make money off of destroying a game economy and hacking players. They do pay money to get the "edge" such as buying any figured out account information collected through any of the above means, as well as creating such methods themselves. It is a sick cycle really of enticing purchase, only to attempt to hack you or others so they have stuff to sell. These methods of acquiring the in-game stuff is the reason we do NOT SUPPORT RMT. Honestly if it were only legitimate game play from players causing the money and then someone selling it would be much less a problem then what it is today.

So we are doing our part to stop all we can before it happens, your assistance and support in this endeavor is greatly appreciated.

If you would like to discuss this topic, please visit the forums.
Below is the email you would receive if you are on the list.

Dear [nickname],

Here at the WarpPortal we are very interested in helping you maintain your account security. To this end we have noticed that the password on the Ragnarok Online account [Account name], is over a year old and is a threat to your account security. To avoid potential unauthorized account access, we will be updating the password to a new random password on Tuesday February 8, 2011.

To avoid having the password changed to something you do not know, please update the password yourself by visiting the WarpPortal, logging in and updating the game account password. We will only update the password, for you, if the password remains unchanged on February 8. For assistance in how to update the Game account password please visit our Knowledge base article regarding Password changing. If further assistance is needed you are encouraged to write a ticket to the CS Team for support.

We do appreciate your support in helping us maintain account security,
WarpPortal Team

Side Cap is available!
Ever wanted to know what a cap put on off kilter would look like on your Hero? Well then wonder no more, the Kafra gals have got just what you need! The Side Cap is a cute headgear accessory that anyone can wear for that nice touch of playfulness and dignity.

Also in preparation for the massive EXP event we are hoping to hold next week we will have the HE Battle Manuals and HE Bubble Gums available in the Kafra shop from February 3 to17 as well.

Don't for get to put a like for you and your friends on the MVP post on our Facebook Page, to be sure the EXP is as huge as can be!

We also have the Power of Thor headgear available until February 10.

Some Magic and Rabbits are in the air!
The Lunar New Year is coming up soon, and it is the Year of the Rabbit! The Lunar New Year of the Rabbit will begin on February 3rd, 2011 and you can commemorate the celebration with your own Rabbit Magic Hat!

From January 20 through 5pm February 3rd we will give 1 Rabbit Magic Hat to each RO game account that converts at least 1000 WP into Kafra points! You can collect your Rabbit Magic Hat on February 3rd 7pm or later from the Black Coated "Code the Redeemer" representatives in the towns.

You may qualify for multiple Rabbit Magic Hats, if you have multiple qualifying point conversions.

Truly a Magic Hat, comes complete with a Bolt Casting Rabbit!

+ 50 Max SP
+1 Int
When struck by a melee attack, low chance of casting lvl 1 Heal
When attacking has a low chance of Activating the Rabbit Fury
Rabbit Fury randomly casts Level 1-3 of Lightning Bolt, Fire Bolt and/or Cold Bolt on the target.

Account Bound Item
Refinable: Yes
Class: headgear
Defense: 1
Location: Upper Headgear
Required Level: None
Jobs: All
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