As of Tonight February 25th, we have updated all WarpPortal passwords. This means to login to the WarpPortal you will need to use the "Forgot Password?
" link that appears on the login page. You will need to have access to the WarpPortal email address. This will send an email to you with a link that allows you to type a new password.
If you would like a visual guide please view the Knowledge Base Article
Today we had an attack on the forums, and while all evidence points that there is no user information leak, and the fact that there is no payment or game info stored at all on the Forums; we would rather over react than under react with this incident. In our efforts to ensure the maximum security possible we have updated your passwords for your WarpPortal account, but the game account passwords remain unchanged.
We will bring up the forums as soon as we have updated and completed any fixes that are necessary to continue having the best user experience and security possible with the forums.
When updating your password please use a NEW, STRONG password that is at least 6 characters with numbers letters and symbols to maximize the security of the password.
If you have questions or need assistance updating your password, please contact our Customer Service team
Thank you for your understanding